This was a rough year for customer experience. We’ve been hearing for years how important customer experience is to business, […]
The year customer experience died • TechCrunch
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How we covered the creator economy in 2022 • TechCrunch
This summer, I went straight from VidCon — the largest creator conference — to a labor journalism seminar with the […]
Takeaways from Paris and LA • TechCrunch
Shared electric scooters came onto the scene five years ago with a promising vision of getting people out of cars […]
Fidelity slashes the value of its Twitter stake by over half • TechCrunch
Fidelity, which was among the group of outside investors that helped Elon Musk finance his $44 billion takeover of Twitter, […]
QuickVid uses AI to generate short-form videos, complete with voiceovers • TechCrunch
Generative AI is coming for videos. A new website, QuickVid, combines several generative AI systems into a single tool for automatically […]
Dispatch from Bangalore, end of 2022 edition • TechCrunch
In 2014, Prayank Swaroop made a pitch to the storied venture firm Accel, where he worked as an associate, about […]
Is Instacart a forerunner of bad news? • TechCrunch
The grocery delivery company reportedly suffered a 75% valuation cut compared to its $39B peak As much as we like […]
Twitter suffers outage amid Elon Musk making ‘significant’ backend server architecture changes • TechCrunch
If Twitter isn’t loading fine for you, you’re not alone. Tens of thousands of users are complaining that they are […]
The transportation stories that drove 2022 • TechCrunch
2022 was the kind of year that made us think, “What a time to be alive and reporting on transportation.” […]
What’s around the corner for the EV market in 2023? • TechCrunch
To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. […]
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