Flipkart has begun lending to customers, expanding its financing offerings in a move that could potentially boost sales even as […]
Flipkart has begun lending to customers, expanding its financing offerings in a move that could potentially boost sales even as […]
Five years ago, Google backed away from a Pentagon government contract because thousands of employees protested that its tech might […]
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This was a rough year for customer experience. We’ve been hearing for years how important customer experience is to business, […]
Dan Roy, a former software engineer at Delta, says he witnessed firsthand the challenges companies face when making the shift […]
Australia telecoms giant Optus said current and former customer data was accessed following a cyberattack on its systems. Optus said […]
Gorgias, developing customer service tools for e-commerce companies, raised $30 million in new Series C capital in a round that […]
Indian online insurer Policybazaar said on Sunday that it was subject to an unspecified security incident but found that “no […]
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