Flexkeeping Launches First-Ever AI Voice Assistant For Multilingual Hotel Teams


London, UK – Introducing Flexkeeping Assistant: A first-of-its-kind AI tool to help hotel teams communicate, manage tasks, and feel empowered in their jobs. Simply say the task out loud—and Flexkeeping Assistant does the rest.

Flexkeeping Assistant Automatically Understands, Structures, and Assigns Tasks

Picture this: star housekeeper Santiago is cleaning room 208 when he discovers a broken AC unit. He wants to fix the issue ASAP before the next guest arrives.

Santiago opens Flexkeeping Assistant on his smartphone. He creates a new task, hits the record, and says what the issue is—in Spanish, his native language.

Flexkeeping Assistant instantly listens, understands, and structures the task with all the key details. It then assigns the task to the maintenance team—translating it to English so they can easily understand. The maintenance team gets notified and heads to room 208 to fix the unit.

The next guest arrives to a refreshingly cool room after a long day of travel. Success—all thanks to Santiago’s 30-second voice memo.

Break Language Barriers

Multilingual hotel teams often struggle to communicate with each other clearly and effectively. Fortunately, Flexkeeping Assistant can understand and translate over 44 languages. This makes it easy for team members to speak with confidence, get their message across, and collaborate with other departments.

Avoid Mistakes and Miscommunications

Human error is inevitable, no matter how totally awesome your team is. Manually typing, translating, and assigning tasks creates even more opportunity for errors—especially for the less tech-savvy staff. Flexkeeping Assistant hears the task and instantly coordinates it, reducing the risk for mistakes or missed information.

Boost Efficiency and Productivity

Coordinating and scheduling tasks takes valuable minutes—sometimes even hours. Flexkeeping Assistant saves time by automating task management and communication. What might have taken someone several minutes to complete can now be done in a 30-second voice note.

Empower Team Members and Impress Guests

Hotel teams are pros at what they do. Roadblocks like language and tech errors shouldn’t stand in the way of that. With Flexkeeping Assistant, team members can confidently communicate, collaborate, and take pride in delivering top-tier service to guests.

A First-Of-Its-Kind Operations Solution

Flexkeeping Assistant is the first-ever AI tool designed for hotel operations. It represents a new era in hospitality innovation—and an entirely new philosophy for how back-office teams work.

We’re not just innovating. We’re shaping the future of hospitality. Our mission: Empower hotel teams with the most advanced technologies out there so they can deliver impeccable guest services. Luka Berger, CEO

About Flexkeeping 

Flexkeeping is a hotel operations platform designed to streamline operations and enhance guest experiences. From housekeeping to maintenance and beyond, Flexkeeping empowers hoteliers with innovative solutions to thrive in today’s dynamic hospitality industry.

Inês Oliveira
Marketing Manager



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