ATLANTA, JUNE 24, 2024 – Otelier, the hospitality performance optimization platform that puts data and efficiency at the heart of hotel operations, released several new features and enhanced functionality in its industry-leading business intelligence software, IntelliSight, that empower more leaders across a hospitality business to make data-driven decisions.
These advancements elevate IntelliSight further beyond a traditional business intelligence tool to a modern data platform that centralizes information from hundreds of sources and systems across a business in real-time and provides meaningful insights to decision makers. Leaders in revenue management, operations, finance and accounting roles now have a greater depth of insights that will help them make smarter decisions quickly, improving total profitability and driving efficiencies across hotel businesses.
“IntelliSight has been rebuilt on a modern, cloud architecture, leveraging best-in-class capabilities developed over several years,” says Niki Johnson, chief product officer at Otelier. “With a focus on integrations with the systems hoteliers rely on most, our team has spent countless development hours improving the capabilities, including normalizing data streams and upgrading the user interface, based on direct feedback from hotel owners and operators.”
Recent enhancements include:
- New data integrations. Otelier has invested in revisiting each integration across its suite of products to ensure the secure and accurate delivery of hoteliers’ most critical information. More than a dozen new integrations were built and deployed in the first half of 2024 – across accounting, PMS, labor tracking and guest satisfaction systems – enriching the breadth of data available in each Otelier product.
- New revenue strategy dashboards. Revenue teams now have a comprehensive look at performance, including dashboards that clearly display indicators like pace and pickup at the rate code, channel, and geography level. Expense data provides the ability to track revenue flowthrough and other profitability metrics, and revenue leaders can edit and create their own dashboards with advanced Power BI visualizations and filtering capabilities.
- Integrated data health center. The revolutionary new data quality dashboard allows hoteliers to audit their hotel data quality, providing the ability to identify data loading issues by hotel and data source. Should a system go down, an integration fail, or any other data delivery issues, users will be alerted to the disconnect with the necessary information for a resolution.
- Partner program. To ensure Otelier is serving up the right data that hoteliers rely on each day to make critical business decisions, the company has launched a partner program aimed at enriching relationships with the industry’s most trusted data and software providers. Jennifer Mays, a seasoned product management executive with extensive experience nurturing partner relationships in B2B SaaS technology, has been appointed Senior Director of Partner Management.
Simultaneously, Otelier is now poised to lead a transformational shift in hospitality business intelligence powered by the evolution of machine learning and artificial intelligence. AI is a leading initiative on the IntelliSight roadmap and, through a combination of analytical AI models and generative AI, will soon enable a new world of predictive and prescriptive analytics and automation.
Otelier, launched in February 2024 after the consolidation of several best-in-class hotel technology solutions, optimizes performance for hotel owners and operators by harnessing data, easing decision making, and automating the mundane to release hoteliers back into hospitality.
- DigiAudit: A night audit compliance software that allows hoteliers to centralize and store nightly reports, automate signature workflows, and stay in audit compliance, while reducing operating expenses.
- TruePlan: A budgeting and forecasting software that allows hoteliers to simplify and streamline budgeting processes and forecast with confidence.
- IntelliSight: A business intelligence software that allows hoteliers to aggregate cross-functional data for powerful analysis and insights.
- DigiPay: An accounts payable automation software that moves supplier payment workflows into a digital environment to manage, verify, authorize and pay invoices.
- Rec: An automated financial reconciliation software to automatically detect accounting discrepancies for bank and OTA reconciliations and income audit journaling.
To learn more about how Otelier’s modern business intelligence platform can empower leaders across your business with actionable insights, visit otelier.io.
About Otelier
Otelier serves more than 10,000 hotels across the globe by empowering companies with the data and efficiencies they need to get back to delivering exceptional hospitality. We enable hoteliers to run world-class operations by automating back-office tasks, improving budget and forecast accuracy, and gaining real-time insights into property and portfolio performance. Otelier launched in 2024 after the consolidation of several best-in-class business intelligence and back-office automation solutions by private equity firm Cove Hill Partners. The company now employs more than 300 team members with remote offices in North America and Asia Pacific. Learn more about the hospitality software behind every great host at otelier.io
Jason Freed
Hospitality Data Evangelist
+1 330 221 6068
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